Recently I had a blog conversation with Phil Fersht from AMR research Supply Management BPO on the verge of overheating He was really having a good point on how the overall supply chain management market is heating up in a BPO space. More and more companies are transferring their supply chain jobs to offshore locations just like a IT support jobs and when there is no real process strengthning the things are failing down the line. He has a valid point there. In a bad time like this people may think that by just moving a job to offshore will save them money what they want right now. But when the job function is tighly coupled with the business process - if companies do not really look into changing the technology, look into the change within, just offshoring will add to the mess rather than helping out.
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