Accurate spend data is not available. Too many sources – data difficult to aggregate and classify. Supporting master data like contract, vendor is not available in electronic format. Master data is duplicated, dirty and incomplete. Spending analysis approach is too narrow. Spend data is historic , not forward looking. Analysis process is Adhoc. Data not broken down into cost, volume, drivers with baselines, targets, actual. Confusing technology and service market. Fragmented technology market services. Providers solve different problems and involved in diff phases of life cycle. Building hard ROI case is tricky.
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